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Drake Vets Pet Club

Complete, worry-free preventative healthcare for your cat or dog

Membership includes:

...plus a range of further benefits and discounted services, all designed to give your pet everything they need to stay healthy.

We’d do anything for our pets, wouldn’t we?

Whether it’s the fun of watching a young pup playfully exploring the world around them or the comfort of an old friend constantly by your side or asleep on your lap – the companionship our pets give us is priceless.

But because your faithful friend can’t tell you when they’re feeling unwell – and sometimes you can’t see when there’s anything wrong either – you want reassurance

We’re pet owners too – so we understand how this feels.

That’s why, when we designed our healthcare plan, we decided that complete peace of mind was the most important priority.

What better way to give your pet the very best opportunity for a long and happy life?

To find out more about the benefits Drake Vets Pet Club membership brings, please read on – or ask a staff member.

We choose Drake Vets Pet Club membership for our own pets. We hope you will too…

Catherine Jones | Veterinary Team | Drake Vets Yelverton & Tavistock

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Reasons to join the Drake Vets Pet Club

Your Drake Vets Pet Club membership provides the most comprehensive and cost-effective way to give your pet everything they need to stay healthy:
  1. Annual booster vaccinations using the best and most effective vaccines, covering:

    DOGS: Distemper, Hepatitis, Parvovirus, and Leptospirosis.
    CATS: Feline Leukaemia, Feline Flu, Feline Enteritis and Feline Herpes.
  2. A complete health examination with your vet each year – during vaccination
  3. Additional health check with a nurse at 6 months
  4. Flea and tick treatment Delivered to your door!* – the most effective prescription products to keep your pet flea and tick free throughout the year
  5. Year-round worm prevention Delivered to your door!* – we’ll recommend the treatment most suitable for your pet and best at protecting your family
  1. UNLIMITED nail clips with a veterinary nurse, as often as necessary
  2. UNLIMITED weight clinics with a veterinary nurse, as often as necessary
  3. FREE Insurance Admin Fees – Never pay for insurance claims
  1. 50% off microchipping – the best chance of being reunited with your pet if they are lost
You also benefit from:
  1. No annual renewal fee
  2. Your membership price is fixed for 12 months
  3. Convenient payment by monthly direct debit
*Flea and worm treatment delivery service included in every cat and dog plan

Our home delivery service is a convenient way for your cat or dog’s flea and worm treatment to be delivered straight to your door every 3 months.

How much does it cost?

Small Dog

Less than 10kg

£16.99

/month

Medium Dog

10.1kg – 25kg

£17.99

/month

Large Dog

25.1kg – 40kg

£18.99

/month

X-Large Dog

40.1 - 56kg

£22.99

/month

XX-Large Dog

56 - 75kg

£32.99

/month

Cat

Any size

£15.99

/month

Small Dog

Up to 10kg

£16.99

/month

Medium Dog

10.1kg – 25kg

£17.99

/month

Large Dog

25.1kg – 40kg

£18.99

/month

X-Large Dog

More than 40kg

£22.99

/month

XX-Large Dog

More than 40kg

£32.99

/month

Cat

Any size

£15.99

/month

How do i join?

Joining takes just a few minutes, and you’ll have the peace of mind that comes with knowing your pet receives the very best in year-round preventative healthcare.

Please have your bank payment details handy so we can take your first month’s payment and set up your monthly direct debit.

Join Online

It's really quick an easy!

Join over the phone

Call 01822 854 255

Join in the practice

Speak to a member of the team whilst you visit

JOIN ONLINE COMING SOON!

Register your interest today

We're almost ready to launch our brand new health plan, and you can sign up below to be notified as soon as you can join:
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Terms and conditions of Drake Vets Pet Club

When taking out a VetsDeliver subscription, you are accepting these terms and conditions. It is important to read them carefully, and please ask a member of staff if you have any queries.

  1. VetsDeliver is a home delivery subscription service designed to make it easier to protect your pet from parasites. VetsDeliver is not an insurance policy.
  2. Your subscription constitutes an agreement between you and Drake vets Holdings Ltd (trading as Drake Vets). Membership and benefits are not transferable to another practice.
  3. When you take out your subscription Drake Vets will collect your first month’s payment by cash or card and give you your first VetsDeliver package. Full details of what is included are available from the practice.
  4. Subsequent payments will be collected via monthly Direct Debit.
  5. We use Easy Direct Debits Limited to collect Direct Debits on our behalf, and your bank statements will show a payment to Easy Direct Debits. For the avoidance of doubt, your agreement is with Drake vets Holdings Ltd. Easy Direct Debits Limited merely provide support to the practice, which includes transferring your payments.
  6. Unless you tell us otherwise, you may receive text message reminders during the course of your subscription.
  7. The monthly subscription fee for your pet will be determined by its species and weight.
  8. Of course, your pet can still receive treatment outside the scope of VetsDeliver and this will be charged in accordance with the practice’s normal fees, terms and conditions.
  9. These VetsDeliver terms and conditions should be read in conjunction with any additional information including, but not limited to, literature provided by the practice detailing what is included in the VetsDeliver service. That literature forms part of these terms and conditions.
  10. Your responsibilities – you are responsible for following our vets’ and nurses’ guidance, and for ensuring you apply / administer your pet’s treatment to ensure they remain free of parasites.

We will need to see your pet at regular intervals so that we can check their health and renew their prescription. We will send you a reminder nearer the time. Please book your pet’s health check as soon as you can, to ensure there are no unnecessary gaps in their protection against parasites. There is no additional charge for this health check.

  1. Membership for each pet will renew automatically on the anniversary of the date that your pet’s VetsDeliver subscription began, unless your vet advises that there should be a change in your pet’s treatment.
  2. We will tell you in advance, in writing, if there is to be a change in membership fees on your renewal date. We will always give you at least 30 days’ notice of any change in fees as a result of our annual review.
  3. In between our annual fees review, your pet’s monthly fees may also change as your pet’s weight changes. A change in fees due to a change in weight will take effect as soon as is reasonably practical. This applies to both increases and decreases in weight.
  4. Failed Direct Debit payments, eg because of a lack of available funds, cause a significant increase in administration costs for the practice. We reserve the right to charge an administration fee of £5 for each failed payment. This administration charge will be added to your account.
  5. After a failed Direct Debit payment, we will re-present our payment request to your bank after 3-5 working days.
  6. If the second payment request also fails, a second administration charge may be added to your account. We will make a third and final payment request to your bank after a further 3-5 working days. If this payment request is unsuccessful your VetsDeliver subscription will be cancelled automatically and your pet will no longer receive the associated benefits or any discounts which have been applied.
  7. If your VetsDeliver subscription is cancelled automatically because of failed direct debits, your account will be reviewed and you will be charged the full price of any products received during the course of your subscription, minus any subscription payments received to date.
  8. Ending our agreement / cancelling your membership:
    • You may cancel your membership on your anniversary date (which is the anniversary of the date you joined) by giving us not less than {two weeks’} notice.
    • If you cancel your membership before your anniversary date, we will review your account and, where applicable, charge you retrospectively the full price of any products and services received during the course of your membership, minus any membership fees received to date.
    • We may end our agreement by giving you written notice as outlined below.
  9. Unpaid bills relating to your subscription fees or medicines dispensed will be handled in accordance with our standard terms and conditions (available on request) and may be referred to a third-party debt collection agency.
  10. Notice:
    • With regard to this agreement, either party wishing to give notice to the other should do so in writing.
    • ‘In writing’ includes emails, letters sent by post, or delivered by hand.
    • When we write to you by post, we will use the address most recently provided.
    • If you wish to write to us, please use the email address drakevetskealthplans@outlook.com or drakevets@hotmail.co.uk or send letters to VetsDeliver Administration, Drake Vets, The Hinnies, Leg O’Mutton Corner, Yelverton, Devon, PL20 6DJ
  11. Should you ever have cause to complain about the service you receive, please follow the practice’s normal complaints procedure (available on request).

How we use your information

  1. Easy Direct Debits Limited and Drake Vets will hold and use your personal data (as defined by UK data protection laws) for the purpose of administering your VetsDeliver subscription.
  2. Both Drake Vets and Easy Direct Debits Ltd may record and monitor inbound and outbound telephone calls for training purposes. These calls may also be referred to in relation to any future queries.
  3. We will take all reasonable precautions to ensure the security of your data. Your data will not be shared with anyone else unless there is a legal requirement for us to do so.
  4. You have the right to see your personal data. If you have any queries about the data we hold, or how we use it, please write to either Drake Vets, The Hinnies, Leg O’Mutton Corner, Yelverton, Devon, PL20 6DJ or Easy Direct Debits Limited, 99 Holdenhurst Road, Bournemouth BH8 8DY.

Easy Direct Debits Limited is a company registered in England and Wales with company number 09633942 whose registered office is at The Chocolate Factory, Keynsham, Bristol, England, BS31 2AU.

Drake Vets Holdings Ltd is a limited company registered in England and Wales with company number 13451200 whose registered office is at Calyx House, South Road, Taunton, United Kingdom, TA1 3DU.